Service Request Ticket - # 17521

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2006 01:33 PM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020178[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500 Pentium 4 at 2.53Ghz
Serial No. C45LR11 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software Office XP Pro from P0038829

Wired NIC 00:08:A1:14:CC:1C

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 25, 2006 03:00 PM 
totally crapped up.  I ran ccleaner and deleted
profiles from 2002.  She also only has a 10MB
connection.  Called bybee about that.
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Joe Crowe Oct 25, 2006 02:14 PM 
Task reassigned to Joe Crowe.
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Joan Guralnick Oct 25, 2006 01:33 PM 
all applications are affected.
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