Service Request Ticket - # 17533

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2006 01:32 PM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031193[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224PSNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:29:16

TECHS Submitted by Lance Cummins Contact lcummins06@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Oct 27, 2006 03:32 PM 
Firefox updated to 2.0
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Myron Hoeckle (Student) Oct 27, 2006 03:14 PM 
on it
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Myron Hoeckle (Student) Oct 27, 2006 03:14 PM 
Task reassigned to Myron Hoeckle.
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Jonathan Guillen Oct 27, 2006 02:57 PM 
She is in her office from now until 5. Let Myron 
know.
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Myron Hoeckle (Student) Oct 27, 2006 01:37 PM 
Joe is running remote command line installs for
software updates.
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Michael Orr Oct 26, 2006 02:54 PM 
Called and left vm asking when we can come by.
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Lance Cummins Oct 26, 2006 01:34 PM 
It happens after you have been logged in for 20 
min or more when she is trying to empty the 
trash. It locks up her whole system.
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