Service Request Ticket - # 17541

Service Request Information

CONTACT Name Compton, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2006 04:19 PM
Department Admissions Office Phone 88571
Location Email comptond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030688[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. JM80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:E4:3C

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 31, 2006 09:41 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 31, 2006 09:41 AM 
called, had him restart and log in and check the
drive.  It is still there.  I told him we would
close the task but to call us immidiately if the
problem came back
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Courtney Wehner Oct 31, 2006 08:20 AM 
He is able to connect to the I: now. He will be 
around most the day.
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Myron Hoeckle (Student) Oct 30, 2006 01:00 PM 
He is Redmond OR todayshould be back tomorrow
(Tuesday) for sure Wednesday.
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Myron Hoeckle (Student) Oct 30, 2006 08:28 AM 
called no one home, left a VM asking for
availability times.
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Audrey Macken Oct 26, 2006 04:21 PM 
Will be out of the office tomorrow.
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Audrey Macken Oct 26, 2006 04:20 PM 
'no network provider accepted given network pass'.
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