Service Request Ticket - # 17547

Service Request Information

CONTACT Name Smith, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2006 08:43 AM
Department Deaf Studies and Professional Studies Phone 88650
Location Email smithar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040664[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. C7T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, REST of Software MOVED TO W#20050142 -EndNote v9 WIN from P0054076, Inspiration v7.6 WIN/MAC from P0054076, Adobe Acrobat 7.0 WIN from P0053991

Wired NIC 00:11:43:BB:0B:B0

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Oct 27, 2006 11:44 AM 
I swapped the hard drive into a new machine and
then reassigned it to her. I left a message on her
voicemail explaining the service performed.
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Brad Dougherty Oct 27, 2006 10:33 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Oct 27, 2006 10:33 AM 
Headed over.
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Audrey Macken Oct 27, 2006 10:25 AM 
She is unable to work.
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Audrey Macken Oct 27, 2006 08:44 AM 
It happens about every 20 minutes. She will be in 
and out, but her door will be unlocked.
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