Service Request Ticket - # 17554

Service Request Information

CONTACT Name Sullivan-Vance, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2006 12:06 PM
Department Student Success & Advising Office Phone 88389
Location Email sullivak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20050042[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. MD051630364 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:CC:CE:6B

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Oct 27, 2006 01:02 PM 
Task reassigned to Brian Smith.
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Jonathan Guillen Oct 27, 2006 12:08 PM 
Many of the thin clients in ASPC 204 have a black 
screen with a box in the center displaying 
saying 'Check Signal Cable.' Their WOU#s range 
from 2005xx42 up to 2005xx49 excluding 44 and 45.
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