Service Request Ticket - # 17561

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2006 09:21 AM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030733[Edit Inv] (opens in a new window) Bldg/Room APSC was SEP 201
Service Tag J3F0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. J3F0Y41 Location UNK

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Acrobat Pro v6.0 from P0051317 transfered to W#20071244 for Sheree Soalrio Aug2008

Wired NIC 00:0C:F1:EA:3A:17

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ucsbanner@wou.edu 88926

Tracking

Entered by Date Memo
Banner Support
Email

Public
Entered by Date Memo
Brian Wendler Oct 30, 2006 02:45 PM 
Queue doesn't seem to exists on spruce even 
though it's on gtvprnt
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Ronni Luchterhand Oct 30, 2006 10:58 AM 
Task reassigned to Banner Support.
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Ronni Luchterhand Oct 30, 2006 10:58 AM 
could not figure it out.  It will print from
windows, but she cannot print through Banner.  She
thinks it may be something she is doing, but she
has never been able to print and now needs to.
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Ronni Luchterhand Oct 30, 2006 10:38 AM 
heading over
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Ronni Luchterhand Oct 30, 2006 10:38 AM 
Task reassigned to Ronni Luchterhand.
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Courtney Wehner Oct 30, 2006 09:21 AM 
APSC 201 is where she is. She will be there all 
day.
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