Service Request Ticket - # 17562

Service Request Information

CONTACT Name Ival, Mag   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2006 09:26 AM
Department Humanities Division Phone 89425
Location Email ivalm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030651[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D560Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F9:87

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 31, 2006 09:26 AM 
did domain kick and reenter.  I think it is fixed
now.  It was working when I left.
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Ronni Luchterhand Oct 30, 2006 10:38 AM 
(got back from task too late today to take care of
this... will plan on it for tomorrow)
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Ronni Luchterhand Oct 30, 2006 10:07 AM 
Task reassigned to Ronni Luchterhand.
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Courtney Wehner Oct 30, 2006 09:29 AM 
She is in her office Mon, Tues and Wed 9a-10a
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Courtney Wehner Oct 30, 2006 09:28 AM 
"Windows script has no network provider" She 
clicks OK and can use the computer but she gets 
these errors every once in awhile. But she always 
gets it when she logs onto her computer.
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