Service Request Ticket - # 17567

Service Request Information

CONTACT Name Bledsoe, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2006 11:13 AM
Department Natural Science Division Phone 88036
Location Email bledsoek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060213[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 4P2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dreamweaver v8 from P0059145

Wired NIC 00:13:72:A4:CB:FD

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Oct 30, 2006 02:05 PM 
the printer was in NS 204 not 224 that room that
doesn't exist. queue name was as
ns-taxonomy-2300n.wou.edu no ns204
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Myron Hoeckle (Student) Oct 30, 2006 01:38 PM 
Task reassigned to Myron Hoeckle.
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Courtney Wehner Oct 30, 2006 11:13 AM 
****This is an email****
I'm not sure if it's something with this 
computer, or if there's something wrong with the 
printer -- when I click on the printer icon in 
the "Printers and Faxes" window, I see a long 
list in the queue, but some of them go back to 
September, while I don't see anything in the 
queues of the other printers. I can print to the 
printer in NS 125. That's the only driver that 
appears to be working at the moment.
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