Service Request Ticket - # 17575

Service Request Information

CONTACT Name Allen, Warren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2006 03:15 PM
Department Health & Exercise Science Phone 88266
Location Email allenw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040570[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag B07SK61 Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. b07sk61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0050950

Wired NIC 00:11:43:B1:3A:E0

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 01, 2006 09:20 AM 
called, left vm requesting availability over the
"next couple days"
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Jonathan Guillen Oct 30, 2006 03:25 PM 
He inserted a blank CD in to the drive, closed 
the trey, and then looked in windows for the 
disc. When he could not find it, he ejected the 
tray to find that the CD was no longer seated in 
the tray, and he cannot find it. Afer this he 
says he inserted another CD intro the tray and it 
worked fine in windows. He's mildly concerned 
where the disappearing CD went.

User will be in his office tomorrow from 12 until 
1:30, and it may be open at other times.
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