Service Request Ticket - # 17581

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2006 09:13 AM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102, Dreamweaver MX from P0043066 upgraded to Dreamweaver v8 from P0059359

Wired NIC 00:07:E9:6A:04:96

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 31, 2006 09:33 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 31, 2006 09:33 AM 
fixed. set up a link that connects to ts6.wou.edu
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Courtney Wehner Oct 31, 2006 09:14 AM 
She is normally able to do this. "Problem with 
short cut, this option is only valid for products 
that are currently installed."
SHe is clicking under Start and then on the DW8 
icon.
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