Service Request Ticket - # 17584

Service Request Information

CONTACT Name Clason, Elise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2006 11:30 AM
Department Phone 88889
Location Email clasone@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050179[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. C0CWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PR 2003 plus compatibility pack, Arc GIS 9.2 complete install w/ extensions

Wired NIC 00:12:3F:90:32:76

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 14, 2006 08:18 AM 
I completed this yesterday.
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Courtney Wehner Nov 09, 2006 11:16 AM 
She called back Again and wants to know when 
Adobe Acrbat will be installed .
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Courtney Wehner Nov 07, 2006 07:54 AM 
She called back to see why/when Adobe Acrobat has 
not been installed yet.
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Audrey Macken Nov 03, 2006 08:45 AM 
Elise called about this and would like to know 
the status.
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Brian Smith Oct 31, 2006 02:38 PM 
plug and play exists for a reason.
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Shaun Gatherum Oct 31, 2006 12:46 PM 
Task reassigned to Brian Smith.
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Brian Smith Oct 31, 2006 11:45 AM 
Task reassigned to Shaun Gatherum.
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Brian Smith Oct 31, 2006 11:45 AM 
I am putting this under you because there is no 
way that we can do this with deep freeze on them.
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Courtney Wehner Oct 31, 2006 11:32 AM 
Need Adobe Acrobat moved from one computer to 
another (20020711) She will be there to tell you 
which computer to move it from (she didn't have 
the WOU#)
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