Service Request Ticket - # 17586

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2006 12:09 PM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030127[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Pentium 4 Processor
Serial No. F2VYC31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office XP Pro (P0044157), MusicMatch 7.1, RealOne Player Dreamweaver MX 2004 (P0044393)

Wired NIC 00:07:E9:68:36:D7


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public

Entered by Date Memo
Michael Orr Nov 01, 2006 12:31 PM
Task reassigned to Michael Orr.
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Michael Orr Nov 01, 2006 12:31 PM
Looked at the machine. It's to the right
immediately after you enter the writing center.
It's set up in a corner workstation area with
pictures of the staff around it. You can't miss it.

Was working just fine. Was able to go online, open
word, surf the web, etc. System wasn't displaying
any weird behaviour or random reboots. Closing ticket.
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Michael Orr Nov 01, 2006 12:19 PM
Called over to see when we could look at this.
Left vm. I'm going to wander over there now anyhow
and see if it's available to be looked at.
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Ronni Luchterhand Nov 01, 2006 08:56 AM
((was going to run over, but remembered that they
don't open until later in the day.  Putting task
back into the general list))
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Ronni Luchterhand Nov 01, 2006 08:55 AM
Task reassigned to Ronni Luchterhand.
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Joan Guralnick Oct 31, 2006 12:12 PM
I actually made the task.  She says it is not a 
thin client.  I asked because of the silver/gray 
screen description.
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