Service Request Ticket - # 17589

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2006 02:00 PM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060388[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 52ZDZB1 Description Dell Inspiron 6400 1.66GHz/667MHz FSB laptop
Serial No. 52ZDZB1 Location ready for PDR

CPU Intel Core 2 Duo T5500(2MB/1.66GHz/667MHz)


OS Unknown Software MS Office Pro 2003 from TRI License

Wired NIC 00:15:C5:B8:51:1D


Wireless NIC 00:18:F3:55:8B:7A

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 13, 2006 02:37 PM 
Delivered to Cindi Mafit
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Joe Crowe Nov 13, 2006 02:30 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 03, 2006 05:17 PM 
It's in the outbox.  If he's not around, call his 
phone, hit zero when VM picks up...the folks in 
the TRI business office can likely take this in.
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Joe Crowe Nov 03, 2006 03:50 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 02, 2006 05:33 PM 
update video drivers, Java instance and tried chipset.
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Michael Orr Nov 01, 2006 01:12 PM 
The laptop is sitting on my table.
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Michael Orr Nov 01, 2006 01:00 PM 
Looks like Ghost got finished yesterday. Ran
windows update and got the patches. Still needs to
be put on the network.
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Tricia Flaherty Oct 31, 2006 02:00 PM 
I will put laptop with Setup form and invoice 
copy in Tech inbox
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