Service Request Ticket - # 17608

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2006 12:53 PM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20060395[Edit Inv] (opens in a new window) Bldg/Room ITC 111
Service Tag 63WJ0C1 Description Dell XPS 1210 laptop, 1.86GHz/667MHz/2MB
Serial No. 63WJ0C1 Location Cindy Springer

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Software MS Office PRo 2003 from P0059359

Wired NIC 00:15:C5:5A:09:83


Wireless NIC 00:18:DE:3C:D2:25


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Entered by Date Memo
Joe Crowe Nov 13, 2006 03:20 PM
delivered
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Tricia Flaherty Nov 10, 2006 01:13 PM
sorry for the incomplete note below I have 
delivered 1 of the 2 laptops to Linda root for 
use for a big conference trip when she gets back 
in a week or so they may still need some things 
set up on this laptop like printers or secure ftp 
for remote access to files.  Cindy's laptop is 
still needing to be delivered.  Linda noted that 
Cindy may be out of the office for the next week 
so go ahead and make contact via phone or email 
but don't be suprised if she doesn't respond 
right away
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Tricia Flaherty Nov 10, 2006 11:29 AM
I'm taking the trianing staff laptop over for 
Linda Root for use this weekend since the laptop 
on SR17839
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Joe Crowe Nov 03, 2006 05:32 PM
These laptops are ready to drop off.  The "staff" 
(non Cindy) laptop has no admin set.  If they 
know who might use it, please add them as admin.  
These folks TRAVEL.  Make sure to tell them that 
each person that will use the laptop will need to 
login to the laptop before they leave campus.
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Joe Crowe Nov 03, 2006 05:08 PM
appears dandy
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Joe Crowe Nov 03, 2006 04:47 PM
we have an image..testing it...
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Joe Crowe Nov 03, 2006 04:33 PM
building a new image
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Joe Crowe Nov 03, 2006 04:30 PM
Task reassigned to Joe Crowe.
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Tricia Flaherty Nov 01, 2006 12:56 PM
I could not find Cindy Springer in WOU directory 
so go through Linda Root as contact.  I will put 
setup sheets and laptops in Tech Inbox.  Please 
note that Cindy's old laptop will need to be made 
into a 2nd WCPC traing staff laptop and make any 
necessary changes to inventory for the software 
and location on old and new equipment
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