Service Request Ticket - # 17609

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2006 02:04 PM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051087[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350dtn Printer #Q5409A#ABA
Serial No. CNGXJ18828 Location PDR

Model Q5409A Hostname igor.wou.edu
Notes duplexing, third tray IP: 140.211.76.50 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:9B:32:0A

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Wehner Nov 08, 2006 08:02 AM 
he called back and figured it out himself
 Add Attachment
Audrey Macken Nov 07, 2006 03:20 PM 
He said this is doing exactly the same thing as 
before. It was worked on a few days ago, but the 
clicking noise is back.
 Add Attachment
Brian Smith Nov 01, 2006 04:15 PM 
done
 Add Attachment
Brian Smith Nov 01, 2006 03:50 PM 
Task reassigned to Brian Smith.
 Add Attachment
Brian Smith Nov 01, 2006 03:50 PM 
going to take a look
 Add Attachment
Adam Bates Nov 01, 2006 02:05 PM 
He said when it tries to print it makes a 
clicking noise and stops.
 Add Attachment