Service Request Ticket - # 17615

Service Request Information

CONTACT Name Backus, Nick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2006 03:42 PM
Department Humanities Division Phone 88851
Location Email backusj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060214[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 9P2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A4:C9:D1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 14, 2006 12:05 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 14, 2006 10:31 AM 
Concerns: DreamWeaver, place computer on typing 
table
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Joe Crowe Nov 13, 2006 05:14 PM 
called his VM to find a time to deliver.
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Joe Crowe Nov 03, 2006 06:57 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 03, 2006 06:57 PM 
All set to deliver
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Myron Hoeckle (Student) Nov 03, 2006 05:00 PM 
updating 20060393[Edit Inv],20060215
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Myron Hoeckle (Student) Nov 03, 2006 04:17 PM 
Micheal ghosted I am updated 20060214[Edit Inv] atm
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Joe Crowe Nov 03, 2006 03:59 PM 
Task reassigned to Myron Hoeckle.
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Tricia Flaherty Nov 01, 2006 03:45 PM 
W#20010828[Edit Inv] cpu and W#20010837[Edit Inv] 17" CRT monitor 
will be replaced by W#20060214[Edit Inv] Optiplex and 
20060324[Edit Inv] 19inch FP, I will put GFA setup sheet 
and computer/monitor in Tech Inbox  You can use 
Debbie Braun as a secondary contact at 88906.  
Please record MAC Address
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