Service Request Ticket - # 17618

Service Request Information

CONTACT Name Beaird, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2006 04:13 PM
Department College of Education Phone 88623
Location Email sarahb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051164[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB8113 FRU S#0619BB80F1 Location Storage

CPU Unknown


OS Unknown Software MS Office from P0059051

Wired NIC 00:14:4F:3B:AA:6F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 01, 2006 04:25 PM 
Task reassigned to Brian Smith.
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Brian Smith Nov 01, 2006 04:24 PM 
should be done.
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Courtney Wehner Nov 01, 2006 04:14 PM 
When she logged back on it logged her into a 
different server. She tried to reopen what she 
was working on and it told her that she was 
working on it from a different machine. She needs 
help ASAP she says.
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