Service Request Ticket - # 17623

Service Request Information

CONTACT Name Powell, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2006 10:01 AM
Department Behavioral Sciences Division Phone 88299
Location Email dalket@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060216[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. HP2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A4:63:77

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 15, 2006 04:18 PM 
Task reassigned to Brian Smith.
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Brian Smith Nov 15, 2006 04:18 PM 
I went ahead and delivered this computer. inv 
updated and deleted from ad
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Adam Bates Nov 15, 2006 02:08 PM 
Called back. Her office will be unlocked today 
and ready for the set-up. The new machine is in 
TO 325.
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Joe Crowe Nov 15, 2006 12:53 PM 
Renamed...added her as admin.  Printers via script.
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Joe Crowe Nov 14, 2006 06:42 PM 
imaged with today's new image
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Joe Crowe Nov 14, 2006 04:29 PM 
Called...left VM re: new machine.
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Tricia Flaherty Nov 02, 2006 10:05 AM 
Setup and deliver gfa replacement of W#2000630 
and 2000705(17" CRT) with Optiplex GX620 
W#20060216[Edit Inv] and 19" FP W#20060326[Edit Inv] for Tracy Dalke, 
secondary contact can be Linda Kunze at 8-8344
You will find CPU, Monitor and GFA setup sheet in 
TECH INBOX please record MAC Address
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