Service Request Ticket - # 17641

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2006 02:36 PM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040753[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. sqp5120g4pnz Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0051830, Adobe Photoshop CS v8 from P0049796 moved from 990279, TRANSFERED TO W#20090799(Dreamweaver v8 from P0060363, Adobe CS3 Design Standard for MAC from P0061036)

Wired NIC 00:11:24:71:49:3C

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 03, 2006 11:23 AM 
this was saved to the local machine. I had shown 
scott this on drop off. apparently he did not 
remember.
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Brian Smith Nov 03, 2006 11:12 AM 
heading over.
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Joe Crowe Nov 02, 2006 05:13 PM 
Task reassigned to Brian Smith.
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Audrey Macken Nov 02, 2006 02:37 PM 
Brian worked on one of their machines a while 
back and placed some files on a different server. 
They are now unable to be found. Student worker 
Brooke called about this.
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