Service Request Ticket - # 17651

Service Request Information

CONTACT Name Dunkin, Sally   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2006 09:26 AM
Department Emeritus and Retired Faculty and Staff Phone
Location Email dunkins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040646[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 6TH8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BA:F7:85

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 03, 2006 10:29 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Nov 03, 2006 10:28 AM 
done.  they had the output monitor plugged in and
the monitor wouldn't read the input correctly. 
Unplugged the wrong one, restarted, working now.
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Ronni Luchterhand Nov 03, 2006 10:19 AM 
called, heading over
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Audrey Macken Nov 03, 2006 09:26 AM 
AD 306 is where the computer is. they moved it 
and now it is not doing anything.
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