Service Request Ticket - # 17671

Service Request Information

CONTACT Name Jones, Chris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2006 01:08 PM
Department ASWOU Phone 88559
Location Email asmedia@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010892[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500 Series,Pentium 4 -1.8GHz
Serial No. B51LK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP PRO from P0037777

Wired NIC 00:02:B3:AA:EF:D8

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 03, 2006 01:33 PM 
Task reassigned to Brian Smith.
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Brian Smith Nov 03, 2006 01:33 PM 
i added cjones3 to the admin group through remote 
management.
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Jonathan Guillen Nov 03, 2006 01:20 PM 
He is trying to install software but cannot 
because he does not have administrative rights.
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