Service Request Ticket - # 17674

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2006 02:57 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060168[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 5GV7RB1 Description Optiplex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz
Serial No. 5GV7RB1 Location Unknown

CPU Pentium 4-3.4Ghz


OS Unknown Software MS Office Pro2003 from P0047320 transfered from W#2000837

Wired NIC 00:18:8B:00:2E:31

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 06, 2006 01:19 PM 
Checked computer completed a print job with no 
problems.
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Shaun Gatherum Nov 06, 2006 09:57 AM 
Task reassigned to Adam Wehner.
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Joe Crowe Nov 03, 2006 03:18 PM 
Task reassigned to Shaun Gatherum.
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Jonathan Guillen Nov 03, 2006 02:58 PM 
****This is an email****
One of of our Technology Resource Center (IT204) 
lab machines, WOU#20060168[Edit Inv], is giving us error 
messages when people try to print or create 
PDFs.  When you walk in, it's the first machine 
on the left.
 
If someone could take a look at this, we'd 
appreciate it.
 
Best,
Scott
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