Service Request Ticket - # 17686

Service Request Information

CONTACT Name Kempton, Chris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2006 07:44 AM
Department University Housing Phone 88933
Location Email kemptonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030507[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 52RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E0:41:31

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Nov 09, 2006 09:03 AM 
HMS issue.  Problem resolved.  Still diagnosing
server.
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Joe Crowe Nov 08, 2006 01:00 AM 
I assigned this to you as I'm on vacation and the
list is big.  She may wait a long time.  If you
don't have time or don't know or don't want it,
please reassign to ucstech.
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Joe Crowe Nov 08, 2006 12:59 AM 
Task reassigned to Michael Ellis.
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Courtney Wehner Nov 06, 2006 07:45 AM 
"Error, ODBC driver adaptive server unable to 
connect to datebase server. Database server not 
found"
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