Service Request Ticket - # 17696

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2006 08:52 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050794[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. FPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056366

Wired NIC 00:12:3F:95:22:A2

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Nov 06, 2006 02:05 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Nov 06, 2006 02:05 PM 
called informed him of the new version and where
everything is, he will call us if he has more issues.
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Courtney Wehner Nov 06, 2006 08:52 AM 
He has class at noon and he uses the internet in 
class and needs his Favorites available. he just 
doesn't know if there is another place he should 
be looking.
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