Service Request Ticket - # 17697

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2006 08:54 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20020773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 5100, Intel Pent.4, 2.4GHz, 15.0 SXGA+
Serial No. CSTQX21 Location PDR

CPU Pentium 4-2.40GHz


OS Unknown Software

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Nov 06, 2006 11:36 PM
Task reassigned to Joe Crowe.
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Joe Crowe Nov 06, 2006 11:36 PM
****This is an email****
Hi Linda,

I'm off on vacation this week, but am checking on
the tasklist so my students don't get overwhelmed.
 Please make sure to do the following:

1. Turn off the laptop.
2.  Use a network cable from one of your working
office computers (i.e. an active jack from your
computer, or Bryans etc)
3.  Startup the laptop and log in.
4.  any user that is going to take this machine
will need to login once on campus, whilst it's
connected to the network.

thanks,
Joe Crowe 
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Courtney Wehner Nov 06, 2006 08:55 AM
She is here all day and would like it done today.
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