Service Request Ticket - # 17705

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2006 10:29 AM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020178[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500 Pentium 4 at 2.53Ghz
Serial No. C45LR11 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software Office XP Pro from P0038829

Wired NIC 00:08:A1:14:CC:1C

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Wehner Nov 06, 2006 10:51 AM 
She called back and said that they figured it out.
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Courtney Wehner Nov 06, 2006 10:31 AM 
she cannot click on the message to get it to go 
away. It tells her "Arch can't load jpeg file" 
She said that the mouse does not show up on th 
message, but on the desktop behind it. She has an 
appointment at 11a and will be back at noon.
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