Service Request Ticket - # 17719

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2006 02:04 PM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060376[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP DeskJet D4160 Printer #C9068A#B1H
Serial No. STH67E830CD Location PDR

Model C9068A Hostname
Notes Ink/Toner Refill
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 08, 2006 09:32 AM 
done.  set it up on my log in, had her log in to
test it. was working. she will have her student
worker test it this afternoon
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Ronni Luchterhand Nov 08, 2006 09:17 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Nov 08, 2006 09:17 AM 
called, heading over
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Jonathan Guillen Nov 06, 2006 02:05 PM 
The settings should be 100% instead of fit to 
width, and it should only print one page instead 
of two. They do not know how to change these 
settings.
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