Service Request Ticket - # 17723

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2006 03:17 PM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030512[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 22RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E0:3A:7B

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 07, 2006 01:19 PM 
another wsus
 Add Attachment
Brian Smith Nov 07, 2006 12:19 PM 
going to take a look.
 Add Attachment
Ronni Luchterhand Nov 07, 2006 09:30 AM 
Task reassigned to Brian Smith.
 Add Attachment
Jonathan Guillen Nov 06, 2006 03:25 PM 
Michael Ellis called this one in as he was unable 
to solve the problem. The network drives are 
mapped but cannot be accesed - throw errors.
 Add Attachment