Service Request Ticket - # 17737

Service Request Information

CONTACT Name Lerum, Wilburta   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2006 09:05 AM
Department Student Engagement Phone 88655
Location Email lerumw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010596[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400 Series, Pentium 4 at 1.6GHz
Serial No. 8D9J711 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software MS Office Pro 2003 from P0052634

Wired NIC 00:02:B3:98:47:42

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Wehner Nov 07, 2006 09:22 AM 
She called back and said that she shut 
everyhthing down for alittle bit and then when 
she restarted it was working fine.
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Courtney Wehner Nov 07, 2006 09:07 AM 
Her computer also told her that the updates has 
failed. She tried rebooting and the same problems 
are still happening. She would like it if someone 
could call first.
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