Service Request Ticket - # 17742

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2006 09:31 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.8GHz
Serial No. 4TQYF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office 2003 Pro (P0048545) (9/2004), Publisher 2003 (P0044993)12/2003, EZ Badge ID Design v1.6 from P0059117

Wired NIC 00:07:E9:71:C4:32

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 09, 2006 10:41 AM 
gave her admin rights and it fixed the problem. 
It was with logging on to the computer, she was
unable to open their program to make id tags
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Ronni Luchterhand Nov 09, 2006 10:26 AM 
heading over
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Ronni Luchterhand Nov 09, 2006 10:23 AM 
Task reassigned to Ronni Luchterhand.
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Courtney Wehner Nov 07, 2006 09:35 AM 
She cannot log onto the network on this computer. 
SHe says that she has access to the network 
through other computers.
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Courtney Wehner Nov 07, 2006 09:32 AM 
V#00216082
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