Service Request Ticket - # 17745

Service Request Information

CONTACT Name Parpart, Jerrie Lee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2006 09:54 AM
Department Library & Media Services Phone 88419
Location Email parparj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020679[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Photohop, Macromedia Dreamweaver MX, Adobe Acrobat 6.0

Wired NIC 00:07:E9:78:12:F4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Wehner Nov 14, 2006 09:19 AM 
Student worker Ellis called in and said that it 
is working fine now.
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Ronni Luchterhand Nov 14, 2006 09:12 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Nov 14, 2006 09:11 AM 
called, the student worker wasn't sure if it was
still having a problem.  He is going to restart
the machine and try it, will call back.
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Courtney Wehner Nov 07, 2006 09:54 AM 
****This is an email****
These were working previously, however on Friday 
late afternoon they were not functioning.
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