Service Request Ticket - # 17750

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2006 11:08 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040880[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude D610, Pentium M, 14.1 XGA, Intel GMA 900
Serial No. 8F2BJ71 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software MS Office 2003 Pro from P0052761

Wired NIC 00:12:3F:08:81:39


Wireless NIC 00:90:4B:DA:8B:72

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 29, 2006 04:00 PM 
battery was bad.  New one on order.
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Brian Smith Nov 29, 2006 03:06 PM 
Task reassigned to Joe Crowe.
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Brian Smith Nov 29, 2006 03:06 PM 
this is a bad battery. The battery is marked and 
joe is looking into it.
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Joe Crowe Nov 28, 2006 04:33 PM 
Nathan believes that this will be in tomorrow
(after he picks it up)  Please get it from him.
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