Service Request Ticket - # 17755

Service Request Information

CONTACT Name Jensen, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2006 12:54 PM
Department Social Science/ History Phone 88318
Location Email jenseki@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030713[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HQC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:32:8A

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 07, 2006 01:30 PM 
Task reassigned to Brian Smith.
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Brian Smith Nov 07, 2006 01:29 PM 
I was able to remote into the machine and turn 
off her popup blocker. Hopefully this will work 
for her.
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Joan Guralnick Nov 07, 2006 12:58 PM 
She is going to check the machine in her other 
office to see if she is having the same problem 
there.
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