Service Request Ticket - # 17767

Service Request Information

CONTACT Name Rosa, Luis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2006 03:44 PM
Department Student Health & Counseling Center Phone 88845
Location Email rosal@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 6VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Acrobat Pro v7 from P0059145

Wired NIC 00:0C:F1:E9:F8:78

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Nov 07, 2006 05:07 PM 
I deleted yahoo, crawler and the extra install 
of google.  I also deleted 2 weather station 
instances and patchlink. I ALSO deleted a whole 
bunch of profiles,  this is an inherited machine 
and it wasn't scrubbed between users.  Roseann 
Kendall being one of them.
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Joan Guralnick Nov 07, 2006 04:27 PM 
went to look at this
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Joan Guralnick Nov 07, 2006 04:26 PM 
Task reassigned to Joan Guralnick.
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Audrey Macken Nov 07, 2006 03:45 PM 
He has a pop up blocker.
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