Service Request Ticket - # 17769

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2006 04:54 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030701[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, AdobePageMaker v7.0 from P0047699 moved to W#20030703 for Laurie Burtion 05-2006

Wired NIC 00:0C:F1:EA:05:2C

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 08, 2006 10:36 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Nov 08, 2006 10:36 AM 
damewared in, I think I took care of it... called
left vm for her to call us back if the error returns
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Courtney Wehner Nov 08, 2006 10:25 AM 
She will be in all day. She was there but didn't 
make it to the phone.
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Ronni Luchterhand Nov 08, 2006 10:03 AM 
called left vm, need availability
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Audrey Macken Nov 07, 2006 04:55 PM 
It is an svc host error that says the computer is 
installing updates. It happens when she shuts 
down her computer and when she comes in in the 
morning, it is still on the same screen.
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