Service Request Ticket - # 17774

Service Request Information

CONTACT Name Rosa, Luis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2006 08:15 AM
Department Student Health & Counseling Center Phone 88845
Location Email rosal@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 6VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Acrobat Pro v7 from P0059145

Wired NIC 00:0C:F1:E9:F8:78

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Michael Orr Nov 08, 2006 12:19 PM 
Called, left vm asking for times. Also told him he
can hold in the power button to shut it down. This
may give him an svchost error so I told him to
call back in and let us know either way.
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Courtney Wehner Nov 08, 2006 08:16 AM 
He cannot reboot or turn it off. It is just 
sitting there with this message.
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