Service Request Ticket - # 17789

Service Request Information

CONTACT Name Kauffman, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2006 12:16 PM
Department Western Community Policing Institute Phone 14008
Location Email kauffmab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060123[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 4C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A5:14:24

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joan Guralnick Nov 08, 2006 12:18 PM 
He called back and said it is working now.
 Add Attachment
Joan Guralnick Nov 08, 2006 12:17 PM 
He has tried shutting off his machine and his 
password seems to fit the criteria.
Add Attachment
Joan Guralnick Nov 08, 2006 12:16 PM 
Also updates are running everyday.
 Add Attachment