Service Request Ticket - # 17791

Service Request Information

CONTACT Name Kauffman, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2006 01:51 PM
Department Western Community Policing Institute Phone 14008
Location Email kauffmab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060123[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 4C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A5:14:24

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Joe Crowe Nov 13, 2006 03:08 PM 
Brian had moved the audio cable.
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Joe Crowe Nov 13, 2006 03:07 PM 
Task reassigned to Myron Hoeckle.
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Michael Orr Nov 09, 2006 03:32 PM 
Called, left vm asking for times.
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Joan Guralnick Nov 08, 2006 01:51 PM 
It has been working just fine.  Machine tries to 
update every evening at shut off.
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