Service Request Ticket - # 17809

Service Request Information

CONTACT Name Lathrop, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2006 09:53 AM
Department Phone 88839
Location Email lathropd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030789[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:59:70

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 13, 2006 11:54 AM 
Task reassigned to Joe Crowe.
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Audrey Macken Nov 10, 2006 08:40 AM 
She said she may or may not be in, but there will 
be someone around to open the door. She would 
like a call back with a possible time frame.
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Michael Orr Nov 09, 2006 05:24 PM 
She never called back. Problem still exists.
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Michael Orr Nov 09, 2006 04:43 PM 
Called, was told she'd call back in 10 minutes
when she was available.
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Courtney Wehner Nov 09, 2006 11:03 AM 
She will be gone and has meetings till 4:30p Can 
someone come then she said.
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Ronni Luchterhand Nov 09, 2006 10:14 AM 
called, left vm for availability
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Courtney Wehner Nov 09, 2006 09:55 AM 
I mean she was not able to open a message in e-
mail. She is not able to open any of her 
documents either. Her icons are working fine 
though. It is running very slowly. Her drives are 
not all showing up.
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