Service Request Ticket - # 17810

Service Request Information

CONTACT Name Sayers, Konnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2006 10:09 AM
Department College of Education Phone 88444
Location Email sayersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030675[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 6L80Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 6L80Y41 Location ITC Fee Payment (was NPE Front Office)

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B5:6A

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

Tracking

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Courtney Wehner Nov 09, 2006 10:41 AM 
She called back and said that she followed 
Ronnie's instructions everything is working fine 
now.
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Ronni Luchterhand Nov 09, 2006 10:19 AM 
called her, they are going to try to restart it
(and select the "install and shut down" option).
She will call back if it works
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Courtney Wehner Nov 09, 2006 10:10 AM 
SHe said that the Macs are working fine but most 
of the PCs in the building are having this 
problem.
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Courtney Wehner Nov 09, 2006 10:10 AM 
It gives no message and just sits there thinking.
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