Service Request Ticket - # 17813

Service Request Information

CONTACT Name Gatimu, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2006 11:38 AM
Department Education & Leadership Phone 88025
Location Email gatimum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020770[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, Pentium 4-1.8GHZ
Serial No. 236GK11 Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Nov 09, 2006 03:08 PM 
Task reassigned to Michael Orr.
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Michael Orr Nov 09, 2006 03:08 PM 
Not sure what the problem was. Logged her out and
logged in as myself. Had internet access, but no
network access. Rebooted machine, everything
worked fine.
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Michael Orr Nov 09, 2006 02:44 PM 
Going to go check it out.
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Lance Cummins Nov 09, 2006 02:34 PM 
She is still waiting for help.
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Courtney Wehner Nov 09, 2006 11:40 AM 
She is in her office. Is urgent needs for her 
class it starts at noon
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