Service Request Ticket

Service Request Information

CONTACT	Name	Pagel, Lori	Date	Nov 09, 2006 11:51 AM
	Department	Library & Media Services	Phone	88881
	Location		Email	pagell@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20020703 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	3RW4X21	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	Microsoft XP Pro from old cpus P0032877, Adobe Photoshop, Macromedia Dreamweaver, Adobe Acrobat 6.0
	Wired NIC	00:07:E9:6A:5A:D3

TECHS	Submitted by	Lance Cummins	Contact	lcummins06@wou.edu	88925
	Primary Technician		Contact	wehnera@wou.edu	88624

Entered by	Date	Memo
Adam Wehner			Email Public
Entered by	Date	Memo
Adam Wehner	Nov 30, 2006 10:36 AM	Done	Add Attachment
Shaun Gatherum	Nov 09, 2006 04:36 PM	Task reassigned to Adam Wehner.	Add Attachment
Lance Cummins	Nov 09, 2006 11:51 AM	**This is an email** There is one public workstation, 20020703, in Hamersly Library room 103 (copy center) that needs to be re-ghosted. It got missed in September and still has the options to print to the old printers and not the current printers in the library. It is attached to a microform scanning station. If you have questions, please email me or call the Reference Desk at 88899 and talk to any Library Staff member. I will be out of the office on Friday, Nov. 10th. Thanks! Lori Lori Pagel 503 838-8881 Circulation Assistant Hamersly Library Western Oregon University 345 N Monmouth Monmouth OR 97361	Add Attachment
Lance Cummins	Nov 09, 2006 11:51 AM	**This is an email**	Add Attachment