Service Request Ticket - # 17819

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2006 12:33 PM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060376[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP DeskJet D4160 Printer #C9068A#B1H
Serial No. STH67E830CD Location PDR

Model C9068A Hostname
Notes Ink/Toner Refill
TECHS Submitted by Lance Cummins Contact lcummins06@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 27, 2006 05:04 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 27, 2006 05:04 PM 
I may have a fix...will work with K Gamache in
cashiers to determine...
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Ronni Luchterhand Nov 15, 2006 09:48 AM 
I didn't make a change.  I just looked everything
over, then had her try it and it worked.
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Brian Smith Nov 14, 2006 11:53 AM 
she said that Ronnie had helped her with this 
before, I was unable to see the change in the 
printer settings that she had made.
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Audrey Macken Nov 13, 2006 12:32 PM 
Karen called to make sure we know that this is 
still not working for the student worker, who is 
only in after 12.30.
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Audrey Macken Nov 13, 2006 12:32 PM 
Karen called to make sure we know that this is 
still not working for the student worker, who is 
only in after 12.30.
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Lance Cummins Nov 09, 2006 12:33 PM 
The student worker leaves at 4:30
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