Service Request Ticket - # 17830

Service Request Information

CONTACT Name Dantas-Whitney, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2006 04:25 PM
Department College of Education Phone 88636
Location Email dantasm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030761[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. J2F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, NVivo 2.0 single license from P0050429

Wired NIC 00:0C:F1:EA:14:5F

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Nov 14, 2006 09:51 AM 
left the cd on the desk and tested the drive a few
times. left vm telling her to call back if she has
further problems
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Ronni Luchterhand Nov 14, 2006 09:27 AM 
Task reassigned to Ronni Luchterhand.
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Brian Smith Nov 14, 2006 08:32 AM 
called and left a voicemail.
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Ronni Luchterhand Nov 10, 2006 10:37 AM 
called, left vm
need availability
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Audrey Macken Nov 09, 2006 04:26 PM 
Karleen Johnson called. The second CD tray on 
Maria's computer will not open and a CD that she 
needs for one of her classes is in it.
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