Service Request Ticket - # 17832

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2006 04:34 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 15, 2006 04:20 PM 
Task reassigned to Brian Smith.
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Brian Smith Nov 15, 2006 04:20 PM 
this is done. I was not sure if her local printer 
was going to map automatically via script so I 
went ahead and set it up.
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Joe Crowe Nov 15, 2006 01:26 PM 
Made her an admin...ran
superbat...renamed...printers via script.
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Joe Crowe Nov 14, 2006 06:41 PM 
imaged with today's new image
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Joe Crowe Nov 14, 2006 04:29 PM 
Called her..left a vm re: new machine.
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Tricia Flaherty Nov 09, 2006 04:38 PM 
I have put W#20060220[Edit Inv] and 20060267[Edit Inv] 19FP for
Tiffany Smith in Tech Inbox with GFA form to
replace 20010873[Edit Inv] FYI Please note that she would
like to keep her current 19 inch FP(20010875) and
get setup with Dual monitors
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