Service Request Ticket - # 17839

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2006 08:34 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20020773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 5100, Intel Pent.4, 2.4GHz, 15.0 SXGA+
Serial No. CSTQX21 Location PDR

CPU Pentium 4-2.40GHz


OS Unknown Software

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public

Entered by Date Memo
Tricia Flaherty Nov 27, 2006 10:54 AM
I took linda the Inspiron 5150 and advised them 
to be carefull as to which adapter they use with 
which model of laptop.  I also tagged the adapter 
with the Inspiron 4150 info so it will not be 
mixed up so easliy
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Tricia Flaherty Nov 10, 2006 01:07 PM
Task reassigned to Tricia Flaherty.
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Tricia Flaherty Nov 10, 2006 01:02 PM
Took over new laptop and Linda is set for her ig 
conference trip I brought back the Inspiron 5100 
with the power adapter that is giving them soooo 
much trouble Brian and I were able to determine 
that the adapter is not the one for this laptop 
and is NOT compatible(from Inp4150) I will touch 
base and email Linda with info and let her know 
that they will need to order a new correct 
adapter if they can not find original.  The 
laptop works fine with a correct adapter and will 
need to be updated and checked out before going 
back to WCPC I'm putting this in my list until I 
find out more from Linda about purchasing a 
correct adapter
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Tricia Flaherty Nov 10, 2006 11:31 AM
I'm taking the trianing staff laptop over for 
Linda Root for use this weekend since the laptop 
on SR17608 is having issues and she needs one for 
this weekend
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Audrey Macken Nov 10, 2006 08:36 AM
She has to leave this afternoon and she is hoping 
to have the computer charged up by then so she 
can use it.
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