Service Request Ticket - # 17845

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2006 12:43 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050986[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. GPPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135, AddressMate (they have physical media)

Wired NIC 00:12:3F:CD:7F:40

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 13, 2006 11:52 AM 
It was an issue with a particular template
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Joe Crowe Nov 13, 2006 10:35 AM 
Task reassigned to Joe Crowe.
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Jonathan Guillen Nov 10, 2006 12:48 PM 
They are unable to get the computer (WOU# listed) 
to print to the label printer in the same office.
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