Service Request Ticket - # 17848

Service Request Information

CONTACT Name Olsen, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2006 02:09 PM
Department Human Resources Phone 88092
Location Email olsenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050784[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. H4Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:69

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Nov 14, 2006 04:14 PM 
Task reassigned to Michael Orr.
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Michael Orr Nov 14, 2006 04:13 PM 
She was right. Changed the password the program
was using and left her instructions on how to do
it again if/when she has to change her password.
Everything's set. Closing task.
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Jonathan Guillen Nov 10, 2006 02:09 PM 
She suspects it is no longer working because she 
changed her email account password.
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