Service Request Ticket - # 17855

Service Request Information

CONTACT Name Dover, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2006 07:52 AM
Department Social Science Phone 88264
Location Email dovere@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030693[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:C0:8A

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 13, 2006 12:44 PM 
popup blocker on starbar was set. I uninstalled 
starbar.
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Brian Smith Nov 13, 2006 12:38 PM 
Task reassigned to Brian Smith.
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Courtney Wehner Nov 13, 2006 10:40 AM 
He goes back to class at 11am and he needs this 
working ASAP
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Courtney Wehner Nov 13, 2006 10:39 AM 
He called back and now all he can do is read 
messages. He cannot reply either. Nothing 
happens, no error message.
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Courtney Wehner Nov 13, 2006 07:52 AM 
He says that it works just fine at home . He will 
office open and e-mail up.
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