Service Request Ticket - # 17876

Service Request Information

CONTACT Name Rosenblad, BJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2006 08:30 AM
Department College of Education Phone 88758
Location Email rosenblb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 64L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dragon Nat Spking v9.4 from Poo64154

Wired NIC 00:13:72:A8:B4:96

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Nov 14, 2006 09:22 AM 
she had saved her docs to the local machine and 
it was GFA'd
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Brian Smith Nov 14, 2006 08:51 AM 
Task reassigned to Brian Smith.
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Courtney Wehner Nov 14, 2006 08:38 AM 
Refer to task #17857 for more info
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Courtney Wehner Nov 14, 2006 08:31 AM 
She wil be there till 9:30a
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Courtney Wehner Nov 14, 2006 08:31 AM 
Then this morning she came in and her Documents 
are goen again. The new computer was put in after 
she left yesterday and so she thinks that she 
needs to be mapped to this computer.
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